Neve Holford took control of the situation and directed the paramedics to their address. She even informed her mother's friend and their neighbor about the accident.
A young girl from Eccleshall, Staffordshire is hailed a hero after her prompt action saved her mother's life. According to Metro, Neve Holford called the emergency services after her mother, Becky, lost consciousness. She then assisted the operator by giving them the address and keeping a tab of her mother's breaths.
Neve sprung to action immediately after her mother fell down the stairs. She found Becky's phone and unlocked it to contact the emergency services. On reaching the operator, the little girl stated, "I need help for my mummy, she needs help, she’s not awake. My mummy has fallen and I can’t wake her up." She explained the incident to the operator and said, "She is breathing but she just won’t wake up. She is lying on her side. I heard a big bang and she fell down the stairs."
Dramatic 999 call reveals moment girl, 7, saved mum’s life by counting breaths https://t.co/rLeCSAkuL1
— Conflict (@macos9x) June 10, 2021
Further, the brave girl confirmed that her mother was not bleeding. She also explained that her mother was diabetic and had some allergies. Additionally, Neve counted the breaths of her mother while directing the paramedics to the family's home.
Her brother, 5-year-old Billy stood by Neve as she took the reins of the situation. He got his unconscious mother a blanket and remained calm beside his sister. Besides calling 911, Neve also informed her mum's friend and a neighbor about the accident.
CCTV footage showed the two kids running outside their home to tell the paramedics where their mother had fallen. Luckily, Neve's actions averted the accident from escalating into something devastating.
"She listened to exactly what the operator said and she was able to count my breaths," the mother said. She was told about how her daughter handled the incident.
She continued, "She knew our address but was unsure of the postcode and even knew to tell the crew that she knew I was allergic to a medicine, but she wasn’t sure of the name. It was vital information which meant they could get to us quickly and knew how to treat me."
She added, "Billy was obviously scared but he is such a caring little boy, he fetched a blanket and did everything his big sister told him."
Becky when on to confirm that she could not recall the details of her accident after gaining consciousness. "I can’t remember falling, the first thing I knew was waking up and a paramedic was in my hallway," said the 34-year-old.
Becky is proud of her daughter and her son. The mother claimed she was in tears after listening to Neve's courageous acts. "I burst into tears when they told me how the children had reacted. My kids are amazing, their actions saved my life and I can’t tell you how proud I am of them," said the mother.
References
https://metro.co.uk/2021/06/10/girl-7-saves-mums-life-by-counting-her-breaths-on-999-call-14747888/
Cover Image Source (Representational): Getty Images | Photo by Tunatura